Since it started in 1998 the Primefood Group has been connected with the food and catering areas. At Lisbon Airport it has the Patisserie Boulangerie Paul, Pastelaria Versailles, Hediard, Servejaria, Confeitaria Nacional, Nespresso, Tasty2Go, Air Tasty, Heineken Grandcafé, My Bistro, Padaria Lisboa and the concept store Airportmarket. Whilst at Faro Airport there are Patisserie Boulangerie Paul, The Travellers Rest, Soho Coffee e Mulligan's. La Parrilla, a Patisserie Boulangerie Patisserie Boulangerie Paul e a Fábrica da Nata complement its brand portfolio.
In the restaurant and catering area the way the business is conducted is vital for success with customers. The activity of the Primefood Group is guided by a series of values which cross through the different business units:
Quality in the services rendered and in raw materials;
Human Resources Training
Innovation, creating new projects on the market;
Differentiation of the offer by means of periodic updating of the menus and following market trends.
To create an innovative restaurant and catering offer on the market based on high-quality products with refined service.
We are committed to following quality standards so that each experience at our restaurants is safe and unique. The commitment to quality is a constant concern.
Product quality - We select our suppliers carefully and implement a self-control system (HACCP) followed daily by teams from each unit and monitored by an accredited entity which periodically audits the restaurants.
Service Quality - We believe that technique goes hand in hand with friendliness. We recruit and train teams geared towards hospitality and focused on customer service. We carry out Mystery Customer actions to evaluate the satisfaction level compared with the service we provide as well as frequent satisfaction surveys of our customers. Our main mission is to meet and go beyond their expectations.
Quality of the Spaces - We create concepts and we renew environments in such a way as to provide experiences which hold their place in time.